Privacy Notice 

What type of information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address;. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, reviews, recommendations, and personal profile.

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How we collect information?

When you complete a form on our website, as part of the process, we collect personal information you give us such as your name, address and email address, telephone number. Your personal information will be used for the specific reasons stated above only.

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Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance.

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Our company's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Links to social media platforms

Our website contains links on our pages to various social media platforms. We would like to point out that by clicking on these links you are leaving our website and also the scope of this privacy policy. On social media platforms, only the respective privacy policies and terms of use of the operator of the social media platform apply.

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How do we use cookies and other tracking tools?

Cookies are very small text files used by Internet pages, which your browser stores on your computer and which provide certain information from the place where the cookie is set (here by us). Cookies cannot run programs or transmit viruses to your computer.

Transient cookies are automatically deleted when you close your browser. This particularly includes session cookies. Session cookies store a session ID, with which different requests from your browser can be assigned to the common session. This means that your computer can be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser’s security settings.

This information serves to optimise our offer and to offer you more comfort when browsing our pages. The legal basis for this data processing is Art. 6 Para. 1 (1) (f) GDPR.

You can set your Internet browser to inform you when a web server wants to send you a cookie. You can then either accept or refuse the cookie. You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. Please note that you may not be able to use all functions of this website if you disable cookies. You can find out more about this in the help system of your Internet browser

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Social media plugins

We use the following social media plugins: Facebook 

The content of the plugin is only transmitted to the respective operator of the social media platform once the button is pressed. We do not have any influence on the data collected and data processing operation, nor are we aware of the full extent of data collection, the purposes and the storage periods. The transmitted data is (to our knowledge) the URL of the visited page and the IP address and/or other platform-dependent identification used by you. If you are logged in to the respective social media platform at the same time, the respective operator can assign the visit to these websites to your user account.

Through the plugins we offer you the option to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of plugins is Art. 6 Para. 1 (1) (f) GDPR.

The purpose and scope of data collection by the respective operator of the social media platform and the further processing and use of the data by the operator as well as your relevant rights and setting options for the protection of your privacy can be found in the data protection information of the respective operator of the social media platform:

• Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; https://www.facebook.com/policy.php. Facebook is certified according to EU-US-Privacy-Shield

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Google Analytics

This website uses Google Analytics, a Web analysis service from Google Inc. (‘Google’). Google Analytics uses “cookies”, which are text files placed on your computer to help analyse how you use the website. The information generated by the cookie concerning your use of this website is usually transmitted to and stored by Google on a server in the United States. If you activate IP address anonymisation on this website, your IP address will be shortened beforehand within member states of the European Union and other states that are a party to the Agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyse how you use the website in order to compile reports about the website activities and provide the website operator with further services linked to use of the website and the Internet. The IP address transmitted from your browser through the use of Google Analytics will not be linked to other data from Google. You can prevent the installation of cookies by activating the relevant setting in your browser software. However, if you do so, you may not be able to use all the functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plugin available via the following link http://tools.google.com/dlpage/gaoptout?hl=en.

We use Google Analytics to analyse and regularly improve the use of our website. The statistics we acquire allow us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield. . The legal basis for the use of Google Analytics is Art. 6 Para. 1 (1) (f) GDPR).

Further information about data processing by Google can be found in Google's privacy policy: http://www.google.de/intl/de/policies/privacy.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Your rights

You have the following rights with us regarding your personal data:

• Right to information

• Right to amendment or deletion

• Right to limitation of processing

• Right of opposition to processing

• Right to data transferability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

 

Data controller

L&D Cooling Solutions

E-mail: sales@ldcoolingsolutions.co.uk

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